CONTACT

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    Got questions about our products or need help placing an order? Contact us today, and we’ll make sure to assist you quickly and efficiently.

    Frequently Asked Questions

    Please read our FAQ before sending us a message.

    Our delivery charges vary based on your location:

    • Standard Shipping (USA & Europe): $9.90 (FREE for orders over $35)
    • Express Shipping (USA & Europe): $18.00 – $19.00 (depending on location)
    • International Shipping (Outside Europe & USA): Starting at $39.00

    The exact shipping cost will be displayed during checkout on our Etsy store. For special shipping requests or bulk orders, feel free to email us at [email protected] — we’re here to help!

     
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    Currently, we process all payments securely through our Etsy shop. You can use the following payment methods:

    • Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
    • PayPal
    • Apple Pay
    • Etsy Gift Cards

    If you have any questions about the payment process, feel free to email us at [email protected]. We’re here to help!

    Delivery times depend on your location and chosen shipping method:

    • Standard Shipping (Europe & USA): 4-9 business days
    • Express Shipping (Europe & USA): 2-4 business days

    Your orders will be delivered by reliable carriers such as DHL, UPS, or PTT.

    For other destinations, delivery times may vary. If you have any questions about shipping, please reach out to us at [email protected] — we’re here to help!

    Shopping at our Online Shop is safe and secure. All transactions are processed through our Etsy store, which uses industry-standard SSL encryption to ensure your personal and payment information is protected. We also follow strict data privacy practices to safeguard your information.

    Your data is never shared with unauthorized third parties, and you can shop with confidence knowing your privacy is our priority. If you have any concerns, please email us at [email protected] — we’re here to help!

    Once you’ve placed your order, here’s what happens next:

    1. Order Confirmation: You’ll receive a confirmation email with your order details.
    2. Processing Your Order: Our team will prepare your custom DTF print to your specifications.
    3. Shipping Notification: When your order is dispatched, you’ll receive a tracking number to track its journey.
    4. Delivery: Your order will be delivered via DHL, UPS, PTT, or another reliable courier within the timeframe specified for your selected shipping method.

    If you have any questions, email us at [email protected]. We’re here to help!

    As all our products are handmade and created by me, I am exempt from taxes and therefore unable to issue a VAT invoice. Rest assured, my business is fully compliant with legal requirements, and I hold the necessary tax exemption documentation. You will receive an order confirmation and payment receipt via email for your records.

    If you have any questions, please feel free to reach out at [email protected] — I’m here to help!

    Send us an email

    We’re here to help with any questions or inquiries you have. Reach us at:

    We’ll get back to you as soon as possible!

    Adress

    Atatürk Mahallesi/Yaman S./26-2/

    Kucukcekmece/Istanbul

     

    Number: +90850 707 7768